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StubHub - Obstructed view and not compensated

STUB HUB COULD NOT HAVE CARED ANY LESS!! Bought tickets for celtics playoff game on the loge floor only to find a huge green ad table in front of us. This table was not represented in the stub hub view from the seats. I wasn’t looking for compensation - just didn’t want other people to get taken like I did. Oh and they cancelled two of our parking passes as well. Use another ticket reseller
1.8
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Stubhub Website
#1244840
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What a nightmare my Stubhub experience has been. Long story short -- I listed tickets for Dear Evan Hanson in NYC. I listed my seat and row and uploaded the ticket. It was bought - and then the same day canceled. Okay, no big deal - until I received a message saying my...
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Anonymous
ANGRY

I am dealing with almost this exact same issue. I tried calling and being honest about a mistake and they still charged me $200 SO I guess the consumer gets their money back ...

1.0
Product
Stubhub Website
I didn't like
  • Seller fraud
  • Lack of transparency
  • Customer service
#992616
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I've been using Stubhub for years, aside from their outrageous fees and sloppy app (web & mobile) - it was a usable platform to sell tickets since they have a large customer base. On 6/2 - I was attempting to sell Warriors playoff tickets, I had to lower the price...
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Anonymous
Anonymous

similar experienceThey are THE WORST They dont care at all about the customer(unless maybe a high volume ticket broker) Unethical and disgusting!

1.6
Product
Stubhub Website
I liked
  • Brand and reach
I didn't like
  • Customer service
  • Lack of transparency
#861811
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