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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Value for money

So I bought a Coachella ticket for Spring 2017 at a whopping price of $553. I later decided I wanted to go to another festival so I listed my ticket back on Stubhub for a deal of $470, cutting my losses because I desperately need this money considering I'm a broke college student.

So the ticket sold yesterday and noticed that I had to have the ticket mailed by tomorrow when the wristbands from Coachella haven't even been dispersed yet. Additionally, this is when I remember that when I was listing the tickets, the only option it allowed me to choose about the tickets is that I had them in hand. It wouldn't let me select that they will arrive in April. After trying to work with that *** website for a solid hour, I just said whatever maybe it's not a big deal I'll deal with it later.

So now, since the customer thinks they'll get the wrist band in a few days (which no one does that is a dumb thing to think) and they won't, I am going to be charged 40% of my sale to replace the ticket... THEY'RE STILL GETTING THE TICKET!? THERE IS NO REPLACEMENT! So thank you stubhub for completely ripping me off, I will never buy another ticket from this website nor sell.

Additionally, Stubhub makes a huge about of money off these ripping off the customer and buyer. They charged me a $53 processing and handling charge...

Coachella's website doesn't even do that and that money is obviously going into stubhubs pockets, then they also take like 30% from the seller. Avoid this website, it's a scam.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of stubhub coachella event ticket. StubHub needs to read this review and look into the issue (if any) according to poster's claims.

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