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Anyone who uses STUBHUB is an IDIOT and I don't feel sorry for you.

STUBHUB - SUCKS MAJORLY.

I work at a sports arena in Boston as an usher and we scan tickets, and 9 times out of 10 the people whose tickets do not work are from Stubhub. The first thing out of my mouth is "Did you buy your tickets from a 3rd party source like Vivid Seats or Stub hub?

or a scalper? and 9 x out of 10 they say -we got them on Stubhub. -

I have to tell them sorry there's nothing we can do for you. then the guests want to dial Stub hub's customer service line and I almost laugh but have to hold it in.

- because I'm at work -

Stubhub does not have any office in Boston or most of the cities where they sell tickets. They used to have a office over by the North End so people had to walk 15 min to where the office was if they had an issue. And if they came too late the office was closed by the time they could do anything about it.

But now they did away with the office and they don't have a customer service phone line. - they do , but no one answers it to resolve your problem and you end up OUT all your money.

I had to turn away about 10 people from a Playoff game (Bruins vs Montreal) - because they had bought on Stub Hub and they had come down from montreal, spent hundreds for Boston hotels, gas, and spent tourism $$$ in the city + thousands on the tickets.

- between the ten people. they came through my gate and there was nothing I could do i cannot let people in if it has a Red X and it had a Red X I asked if they used Stub hub or vivid seats. or scalper, and they of course said Stub hub.

I had to inform them the bad news their tix were fake and we can't let them in. Nothing I could do.

Stubhub is horrible they will sell fake ticket,s yesterdays tickets, tickets to next weeks show today, tickets with a different date or time on it, etc.

or even performer. A lot of times people just look at the price and don't check the tickets over before buying

I would never buy from Stub hub they may sell cheaper tix but they will not refund you and there's no custome rservice line.

you are taking a huge risk especially if you are travelling to another city to see agame

Don't blame me if your tickets dont work

Sometimes the tickets work but 9 x out of 10 they are fake.

DO NOT USE STUBHUB . if you don't want to LOSE YOUR $$$$

Horrible company

Reason of review: you allow fake tickets to be resold and ruin experiences for people attending events. You also have no customer service and don't Refund $$$$.

Preferred solution: Develop a customer service phone line open 3 hours after the event starts, and have an CSR office open until 3 hours after the event starts. -in the cities you do busines in. Vett the ticket sellers and do not let them sell FAKE tickets. .

StubHub Cons: Sell fake tickets, No refunds, Poor customer service, Customer service line that doesnt work, No office in cities where they operate.

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