Not resolved

I ordered (2) tickets for a total of $286 (including the StubHub $50 fee).First I received a confirmation by email that the transaction went through and "my tickets were on the way." The next day, I received another email stating that the tickets would arrive in two days.

Yesterday - these idiots sent the following email for a national musical show coming up in 2 days (includes their typos): "Your order was cancelled and a credit is on the way. We've cancelled the following order and you wont receive the tickets. Were sorry it didn't work out. We?re contacting you about your recent order..

Unfortunately, your seller let us know that they?re unable to deliver the tickets that you originally ordered." This is simply outrageous and I'm sending a complaint to The Attorney General of California. To make matters worse, the emails say "do not reply." So, how can they sell tickets when they haven't secured them? How do I know that they didn't get a higher price and just cancelled my order? This company is run by a bunch of arrogant "20 somethings" who have no clue as to how to conduct business properly and ethically.

I hope that a sharp attorney will begin a class-action lawsuit and put an end to this unscrupulous company.

They have ruined a special evening for my wife & I - and they couldn't care less.This is FRAUD!!!

Review about: Stubhub Pippin.

I liked: Concept of stubhub.

Review #1014030 is a subjective opinion of a user.

Price Affordability
Value for money
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Advertised vs Delivered
Diversity of Products or Services
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with StubHub?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

Vivid Seats Ticket Sales Review Vivid Seats "Bought tickets to see tool in little rock, bought tickets 7/9/16 (concert was 10/28) at time of purchase they said tickets would be instant download pdf. After purchase got email..." Read more Ticketmaster - Don't purchase Credit Card Entry tickets for any event Ticketmaster "In Jan 2017 I purchased 4 tickets for U2: The Joshua Tree Tour 2017. At the time of purchase I did not realize that the type of ticket was a..." Read more Secure Tix - RIPPED OFF FOR HIGHLY SUSPECT TICKETS IN DENVER Secure Tix "I paid $122 for a ticket to Highly Suspect show at Bluebird Theater on April 7. I only bought one, for obvious reasons, but I REALLY want to see them..." Read more Vivid Seats - Hidden Fees Vivid Seats "Bought tickets to a basketball game. I only saw the total once they had charged my credit card and I noticed an additional $40 in charges. I looked at the..." Read more Best Choice Products - ***, ***, ***!!!! Best Choice Products "I bought my son the ride on jeep for his first birthday and EVERYTHING was great for the first two weeks then the charger quit charging. I tried numerous times..." Read more Ewigsna - Wrong size received and horrible quality "human" hair. Ewigsna "I received a size medium and I ordered a size large. I contacted the seller about the problem with no suggestion that they would make it right. The seller says..." Read more Ingo Money - Fees are all they are  after...the truth read Ingo Money "I have long time standing clients. And they Ingo will charge exorbitant fees for a "Mobile Check Load" They Ingo are opportunists with predatory standards to essentially fleece you upfront...and..." Read more Keystone Rv - 2016 Keystone Cougar 244RLSWE 5th Wheel Problems Keystone Rv "Bought a Keystone premier in 2012, only had one small problem with it so we upgraded to a 5th wheel for our longer trips. Decided to stick with Keystone. Total..." Read more