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site knowingly allows credit card fraud. they don't care. they just want the fees. did zero to resolve knowingly allowing fraud on my credit card. my bank denied the charge and they just kept lowering it until it got through. excuse was they were "investigating"...
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1.0
#925234
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I had tickets listed on stubhub and Ticketmaster for a bit lower than average price to get them off my hands. They both sold around the same time and had to pay the difference off for StubHub. I called in to make sure that I just had to pay the difference for similar...
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2.1
#920450
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Let me start by saying that I am usually a buyer and not a seller. I have used stubhub numerous times in the past to buy tickets and have never had an issue. This is my first time selling tickets and I have been completely scammed! I bought pit tickets to see my...
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Anonymous
Anonymous

This same issue occurred with my tickets to a sporting event. As you indicated, only the buyer has protection on the sale of the tickets and no fraudulent activity on behalf o...

1.0
#917953
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Football Tickets Review

StubHub
#573268
Purchased football tickets from stub hub. Drove hours to get there just be told to go to will call my ticket didn't work. Will call was well aware. The company who sold the tickets to stub hub recalled all of them yet stub hub sold them anyways. Talk about a disappointing and fully embarrassing day. I will never use them again.
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Ticket Purchase Review

StubHub
#531901
StubHub ripped me off. I didn't realize I was not buying from a reputable place paid way too much for these *** tickets now they won't take them back I paid double also I've never bought a ticket but didn't have my name on it never ever again buy from StubHub
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StubHub - Review about Yankees Game Tickets

StubHub
#513670
I got someone to purchase tickets for the June 18 yankees game.the tickets were to be at my house by june 17.im out my 88 dollars and I never received my tickets.i got *** by the person who placed the order and the person I was to get the tickets from.i need to file a complaint against both of these *** because this was my son graduation gift.the *** that placed the tickets on her credit card said it wasn't her fault .someone contact me to go...
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Bought two tix for the FSU vs Ole Miss game in Orlando. Website showed I was in section P48, row 113, seats 33 & 32. After clicking and downloading I saw that the tickets also said SRO next to the section. But the ticket printed with rows and seat numbers. I bought...
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2.3
I liked
  • Customer service responded quickly
I didn't like
  • Did not take enough responsibility for misleading information
#913778
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I'll keep this short...I sold a ticket through stub hub since I thought it would be easy. It was an oversight on my part that the ticket was a mobile ticket which I wasn't able to sell. After talking with the buyer whom I happened to know and live only a few miles...
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#889539
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I wanted to warn people about buying last minute on stubhub for instant download. Not all instant downloads are available to download at the time of purchase. I bought tickets for an event scheduled for tonight only to find out after buying them that seller had not...
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Anonymous
Anonymous

Just had the same "scam". Bought instant download tickets and then site said "Your tickets are not available yet". Then 1 hour before the show I get an email that my order h...

Winchendon, Massachusetts
#878864
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I sold 3 tickets to Warriors playoff game. The buyers told StubHub they were denied entry. SH wrote to me that I would be charged cost of tickets plus $1000 fee, before they asked me one single question. I've been selling tickets for years as I am a season ticket...
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3.0
I liked
  • Phone staff
I didn't like
  • Customer service
  • Emails from claims dept
#862536
Reply to reviews
I've been using Stubhub for years, aside from their outrageous fees and sloppy app (web & mobile) - it was a usable platform to sell tickets since they have a large customer base. On 6/2 - I was attempting to sell Warriors playoff tickets, I had to lower the price...
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Anonymous
Anonymous

similar experienceThey are THE WORST They dont care at all about the customer(unless maybe a high volume ticket broker) Unethical and disgusting!

1.6
I liked
  • Brand and reach
I didn't like
  • Lack of transparency
  • Customer service
#861811
Reply to reviews
Today I experienced an unacceptable situation with the purchase of 5 tickets to The Copa America Brazil Vs Ecuador. When we got to the gate to scan our tickets 3 of them were rejected and we were not able to enter the game with the tickets I was sold by your Stubhub...
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Anonymous
LynaT

Same thing happened to my my forst set of tickets where used got a replace only to find out, it to was used.

Anonymous
Anonymous

Some worked and some didnt, contact stub hub. They know who ripped you off.

1.0
I didn't like
  • Very unhappy
#860163
Reply to reviews

This post is horrible how a consumer can rip off a company for " Lying " What a Low Life. how in the world does a person do that. my friend i hope you know what your getting yourself into. i would love to find out your buyer Account id for stubhub to report you. ** If...
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#844460
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