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StubHub - Screwed

StubHub - Screwed
I bought 2 tickets from stubhub for $650 to the UKvs VT game on level D, when they arrived they were student only, proof required, I’m 73 and ordered for me and my grown son. I ordered on my phone and did not see any description!
1.4
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1150412
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Dear stubhub After this order I will not order from you again Your people are nice and app works fine but the prices are horrible. I pay more thru stub hub for worse seats The last three events i bought thru stub hub. I paid almost 300% more than the market for the...
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2.0
#1141303
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i paid 4 times the original price for a restricted view ticket for a soccer game when there was no mention whatsoever of the restricted view in the ad!! When i contacted StubHub via the online chat the response was, "sorry but we cant do anything". When i pushed him...
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1.0
#1120897
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StubHub - .worst experience in customer service ever

My u2 concert was cancelled sept 16 2017 it is now sept 27th and still no refund. Not to mention made me fork out money to ship tickets back and say i get that back and now im out 168 bucks :( they r false. They also state when an event is cancelled you are issued and automatic refund..... false dont waste your money using stubhub they suck sincerely pissed off consumer
4.0
Details
Price Affordability
Staff
#1107280
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6.09.2017 date by stubhub.com.tr i've bought for 3 person footbal game ticket game was Antalyaspor-Galatasaray even as i paid i couldnt get tickets i've received mail that claims they couldnt buy my tickets for persons because they are not fan of this clubs and they...
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1.0
#1104996
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Bought tickets to BC Eagles football game and paid over $400. Seats were on upper level behind the scoreboard. Literally behind the scoreboard. The view was 100% obstructed. Standing on the seat, we could see about a quarter of the field, if that. We left and went home...
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1.0
#1101712
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I originally purchased my overprices tickets for Hamilton from Stub Hub. My situation had changed and I listed said tickets for Hamilton (LA). I had been monitoring the prices. all week. I figured if no purchase, I would still use. I received an exorbitant charge on my...
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1.1
I didn't like
  • Email went to my spam
  • And all the time and money spent
  • Replacement policy and email sent was in spam
#1096535
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Hi, I am a loyal stubhub user since 2008. I love the service and have bought and sold tens of thousands of dollars worth of tickets through stubhub. Three months ago, I erroneously posted Hamilton tickets (I think it was a site error- I did not realize I posted them) I...
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1.5
#1096075
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I bought tickets yesterday afternoon through Stub Hub for the play Dear Evan Hansen, the 8pm performance. Unbeknownst to me, the Tony award winning actor has been sick for the past week and a half. I live in the area and could have seen the play at any time but was...
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2.7
I liked
  • Instant downloaded tix
I didn't like
  • Stub hub accepted no responsibility for issue
  • Lack of transparency
  • Not getting a refund for the bait and switch ticket i purchased
#1094977
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SCAM. Purchased falsely advertised tickets (by Stubhub themselves!) and they did everything in their power to delay giving me a refund. Hours dealing with customer service, always with the same reply that "someone will get back to me." They made it the biggest hassle...
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1.4
I didn't like
  • Demanding and completely unreasonable headache it was
  • And all the time and money spent
  • As well as all attempts as resolving the issue
#1086877
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