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I bought tickets for a concert and was unable to locate or download the tickets upon purchase. The app required me to download a separate app - called flashseats - to try and find my tickets. If I want to re-sell my tickets for sale, I must then go back to the website...
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1.0
#1363294
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StubHub - Pink Tickets New Zealand

Bought tickets through Stub Hub, for Pinks show on the 7/9/2018, had real trouble getting them intime for the show , went to concert and told they non valid , trying to get hold of them, no go. But have not finished with yet by a long shoot , don’t like stolen from
2.0
Details
Price Affordability
#1353226
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I paid a premium for VIP tickets to the Dierks Bentley concert at the Tampa Mid Florida Ampitheater. When I got the tickets it said that they were show tickets only and we would not have access to any of the VIP areas (club/lounge). At this point they are just really...
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1.0
#1352844
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September 6, 2018 Ed Sheeran Busch Stadium St. Louis, MO I was extremely disappointed with the purchase of the tickets for this concert. I paid $1400 for 4 seats. There was a sewage smell during all of the concert. This is totally unacceptable. When stubhub sells these...
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1.6
I didn't like
  • Odor around our seats
#1351485
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StubHub - Complete Satisfaction!

Ordered my tickets through StubHub and received them ahead of time. The show is in 60 days in LA, hopefully all will proceed without a glitch. 5 Stars to StubHub for this deal.
5.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1330580
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I had a horrible experience with your customer service. My wife is very ill and unfortunately we had to sell our Hamilton tickets for tomorrow night. I listed tickets for sale and the wrong time ended up on the listing. I uploaded the tickets I did have when I made the...
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Anonymous
Elizabeth Harris

I just had the same experience with them. Its atrocious and should be illegal. This was after they assured me on the phone that everything was fine.

1.0
#1329864
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bought 2 Celine Dion tickets for Sydney show Friday 27th July. paid total of $660 for 2 tickets Stubhub a subsidiary company of EBAY off a 100% guarantee that the tickets are good. I flew down from Townsville and went to the venue (Qudos Bank arena) with my daughter to...
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Anonymous
Anonymous

I think I'd have asked some sort of authority to have a word with whomever occupied those seats. I've always carried along a copy of the purchase receipt/correspondence in my ...

1.9
I didn't like
  • Dont fulfill guarantee
  • Fake tickets
  • No refund
#1321576
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I bought 2 tickets for concert in another state. I am not familiar with the venue, but when looking at the seating it looked like the seats where fairly close to the front of the stage...and about 12 rows up. Great seats, i thought. Approximately a month later, we go...
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1.0
#1316123
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If you are Canadian, DO NOT SELL YOUR TICKETS HERE!!!! The only way to get your money is to open an American dollar bank account with RBC (No other banking institution is accepted). They will not find any other solution to send the money that is owed to you. WHAT A...
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Anonymous
Anonymous

You’re wrong about opening a us bank account being the only way to receive payments. Canadians can also receive the payments via PayPal.

1.0
I didn't like
  • Thievery
#1299155
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StubHub - Pay for Passenger (the musician) - Receive The Passenger (an Italian movie)
StubHub - Pay for Passenger (the musician) - Receive The Passenger (an Italian movie)
While checking Google Chrome for Toronto events on June 29th, I locate an event called Passenger, displaying a photo of Passenger himself (Michael David Rosenberg) under the heading: Passenger - Events Near You - June 2018. The top of the web page proudly bears...
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1.6
I liked
  • That they called me back
I didn't like
  • Not getting a refund for the bait and switch ticket i purchased
  • Misleading advertising
  • Lack of integrity
#1290214
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