Latest review first
StubHub - Very disappointed
I purchased Spurs tickets for Monday against the 76ers. When I went to print my tickets it showed Chicago Bulls. The Spurs game was halfway through the third quarter. There’s no way I would do that. I called and got no help.
Company wrote 0 public responses to the review from 1 day ago.
StubHub - Waiting on tickets
I ordered my tickets in mid-October for the Orange Bowl and haven't received the ticket as of 12/04/2018. They sure didn't mind using my money and I still haven't gotten the tickets.
Company wrote 0 private or public responses to the review from Dec 04.
This company is absolutely the worst at customer service and sales. Their staff are unable to communicate effectively. They do not deliver!!! THEY DO NOT LISTEN OR LOOK AT THE WRITTEN DOCUMENTS WHICH VALIDATED MY DISPUTE. ABSOLUTELY THE WORST AT CUSTOMER SERVICES. I...Read more
Company wrote 0 private or public responses to the review from Nov 19.
Tried multiple times to list tickets. After going through all of the effort, click continue and get "There was an error, please try again" message. So I send an e-mail to "Customer Service". Here is the response I got: Hey, It's good to hear from you! As you can...Read more
Company wrote 0 public responses to the review from Oct 19.
Hey, did you know the Fan Guarantee on StubHub only benefits the ticket purchaser? I do now. I sold a set of tickets to a concert. They were legit tickets. I can prove they were used by the purchasers. StubHub didn't contact me until AFTER they had refunded the money...Read more
Company wrote 0 private or public responses to the review from Oct 16.
- Ease of selling
I didn't like
- Screw seller
Order # 531785233 The issue that I have experienced was: Tickets showed to have an excellent view as Row 1. This was totally not the case since there were 10 rows of the Texas band in front of us with Cowboy hats with a row of tubas directly in front of us. There was...Read more
Company wrote 0 private or public responses to the review from Oct 08.
StubHub - The worst online experience for tickets imaginable
I bought tickets for a concert and was unable to locate or download the tickets upon purchase. The app required me to download a separate app - called flashseats - to try and find my tickets. If I want to re-sell my tickets for sale, I must then go back to the website to locate the tickets and try to list them. This process is a mess. The customer experience is completely unworkable. I recommend never using Stubhub.
Company wrote 0 private or public responses to the review from Sep 23.
StubHub - Pink Tickets New Zealand
Bought tickets through Stub Hub, for Pinks show on the 7/9/2018, had real trouble getting them intime for the show , went to concert and told they non valid , trying to get hold of them, no go. But have not finished with yet by a long shoot , don’t like stolen from
Company wrote 0 private or public responses to the review from Sep 12.
I paid a premium for VIP tickets to the Dierks Bentley concert at the Tampa Mid Florida Ampitheater. When I got the tickets it said that they were show tickets only and we would not have access to any of the VIP areas (club/lounge). At this point they are just really...Read more
Company wrote 0 private or public responses to the review from Sep 11.
September 6, 2018 Ed Sheeran Busch Stadium St. Louis, MO I was extremely disappointed with the purchase of the tickets for this concert. I paid $1400 for 4 seats. There was a sewage smell during all of the concert. This is totally unacceptable. When stubhub sells these...Read more
Company wrote 0 private or public responses to the review from Sep 10.
I didn't like
- Odor around our seats
Do you have something to say about StubHub? What happened? What can we help you with?