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If you are Canadian, DO NOT SELL YOUR TICKETS HERE!!!! The only way to get your money is to open an American dollar bank account with RBC (No other banking institution is accepted). They will not find any other solution to send the money that is owed to you. WHAT A...
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1.0
I didn't like
  • Thievery
#1299155
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StubHub - Pay for Passenger (the musician) - Receive The Passenger (an Italian movie)
StubHub - Pay for Passenger (the musician) - Receive The Passenger (an Italian movie)
While checking Google Chrome for Toronto events on June 29th, I locate an event called Passenger, displaying a photo of Passenger himself (Michael David Rosenberg) under the heading: Passenger - Events Near You - June 2018. The top of the web page proudly bears...
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1.6
I liked
  • That they called me back
I didn't like
  • Lack of integrity
  • Very unhappy
  • Not getting a refund for the bait and switch ticket i purchased
#1290214
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StubHub - Upset customer

Stubhub sold me tickets to show that was already postponed and didn't even put out a warning or anything...this should br illegal and I need to be reimbursed because the show I paid to see is no longer available. Then Curtis your customer service rep hung up on me. Highly pissed off customer here that would love to see this company do what's right....
#1281006
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Will never use Stub Hub again. Worst customer service experience I have had in all of my years. I was looking to take 10 of my employees to a Red Sox game. I found some tickets in the Right Field Roof Box. It showed 10 different seat numbers. I buy the tickets and get...
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1.9
#1278754
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I have had the worse experience with this company. I purchased tickets online and got a success confirmation after inputting all my information. I then get an email stating the order was cancelled and my account with Stub Hub was locked. I called Stub Hub was asked...
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1.0
I didn't like
  • Customer service
  • Not resolving issue
#1273662
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I have had the worse experience with this company. I purchased tickets online and got a success confirmation after inputting all my information. I then get an email stating the order was cancelled and my account with Stub Hub was locked. I called Stub Hub was asked...
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#1273660
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They don't know what they are doing. Still waiting for the ticket, they promise thing that they will send me and still waiting. I will not recommend the website even to my worst enemy. Overall they are poor training on answer questions. At this moment don't know if I...
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1.1
I liked
  • Phone staff
  • Customer service responded quickly
I didn't like
  • Seller fraud
#1272768
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contacted customer service and they say they only guarantee that seats are together and starts with the lowest numbered seat. you can't pick the end of the row going to the middle so you don't have to walk by people the whole game. bought five tickets now stuck in the...
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1.1
I didn't like
  • No flexability to to pick seats
#1258506
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I bought tickets for my daughter for the Talor Swift concert. at the gate we were told the tickets were not valid. We called Stubhub, waited on the phone line for a long time, answered all kinds of questions, finally they issued two new tickets, I waited for a long...
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1.0
#1255383
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StubHub - Obstructed view and not compensated

STUB HUB COULD NOT HAVE CARED ANY LESS!! Bought tickets for celtics playoff game on the loge floor only to find a huge green ad table in front of us. This table was not represented in the stub hub view from the seats. I wasn’t looking for compensation - just didn’t want other people to get taken like I did. Oh and they cancelled two of our parking passes as well. Use another ticket reseller
1.8
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1244840
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