State: New York City: New York Clear all filters (2 of 75 reviews match)
I bought tickets yesterday afternoon through Stub Hub for the play Dear Evan Hansen, the 8pm performance. Unbeknownst to me, the Tony award winning actor has been sick for the past week and a half. I live in the area and could have seen the play at any time but was...
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I liked
  • Instant downloaded tix
I didn't like
  • Lack of transparency
  • Not getting a refund for the bait and switch ticket i purchased
  • Stub hub accepted no responsibility for issue
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For a company such as stubhub which boasts "It's simple: We back every order so you can buy and sell tickets with 100% confidence" this could not be further from the truth from what I found out one fateful evening. I purchased 4 tickets for a band in concert that I...
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They don't seem to care about their customers. My experience was the same if anybody's reading these reviews think twice before buying from stub hub

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