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I bought tickets yesterday afternoon through Stub Hub for the play Dear Evan Hansen, the 8pm performance. Unbeknownst to me, the Tony award winning actor has been sick for the past week and a half. I live in the area and could have seen the play at any time but was...
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2.7
I liked
  • Instant downloaded tix
I didn't like
  • Stub hub accepted no responsibility for issue
  • Not getting a refund for the bait and switch ticket i purchased
  • Lack of transparency
#1094977
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Beware of the StubHub Mobil App. I placed a sell order for my parking pass last week later that day I used the StubHub Mobil app to reduce the price by approximately 20%. About an hour later my ticket was sold for 45% less that I had changed it to. I contacted StubHub...
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Anonymous
Anonymous

You're complaining over $18? No wonder they treated you like a joke, ***.

#705388
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I bought tickets to a Fall Out Boy concert in New Jersey, and I was super excited because they are my favorite band and helped me through so much. I had FOB clothes, makeup, and listened to FOB the whole ride there, probably the happiest I'd been in a while. Then, when...
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Anonymous
Anonymous

You sound like a child, how on earth were you even capable to use the site? They're a third party website, they don't own any of their tickets. You took the risk of purchasing...

#673637
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I purchased tickets from Stubhub and prior to the purchase I asked if the tickets were guaranteed. After receiving the tickets, they were lost. So I called them up to get the tickets replaced. They refused to replace the tickets and told me I could purchase additional...
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#496868
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For a company such as stubhub which boasts "It's simple: We back every order so you can buy and sell tickets with 100% confidence" this could not be further from the truth from what I found out one fateful evening. I purchased 4 tickets for a band in concert that I...
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Anonymous
Anonymous

They don't seem to care about their customers. My experience was the same if anybody's reading these reviews think twice before buying from stub hub

#481698
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