State: New York Clear all filters (6 of 94 reviews match)
filters
state:
city:
Show
product:
Show
Show

StubHub - Obstructed view and not compensated

STUB HUB COULD NOT HAVE CARED ANY LESS!! Bought tickets for celtics playoff game on the loge floor only to find a huge green ad table in front of us. This table was not represented in the stub hub view from the seats. I wasn’t looking for compensation - just didn’t want other people to get taken like I did. Oh and they cancelled two of our parking passes as well. Use another ticket reseller
1.8
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1244840
Reply to reviews
I bought tickets yesterday afternoon through Stub Hub for the play Dear Evan Hansen, the 8pm performance. Unbeknownst to me, the Tony award winning actor has been sick for the past week and a half. I live in the area and could have seen the play at any time but was...
Read more
2.7
I liked
  • Instant downloaded tix
I didn't like
  • Stub hub accepted no responsibility for issue
  • Lack of transparency
  • Not getting a refund for the bait and switch ticket i purchased
#1094977
Reply to reviews

Beware of the StubHub Mobil App. I placed a sell order for my parking pass last week later that day I used the StubHub Mobil app to reduce the price by approximately 20%. About an hour later my ticket was sold for 45% less that I had changed it to. I contacted StubHub...
Read more
Anonymous
Anonymous

You're complaining over $18? No wonder they treated you like a joke, ***.

#705388
Reply to reviews
I bought tickets to a Fall Out Boy concert in New Jersey, and I was super excited because they are my favorite band and helped me through so much. I had FOB clothes, makeup, and listened to FOB the whole ride there, probably the happiest I'd been in a while. Then, when...
Read more
Anonymous
Anonymous

You sound like a child, how on earth were you even capable to use the site? They're a third party website, they don't own any of their tickets. You took the risk of purchasing...

#673637
Reply to reviews

I purchased tickets from Stubhub and prior to the purchase I asked if the tickets were guaranteed. After receiving the tickets, they were lost. So I called them up to get the tickets replaced. They refused to replace the tickets and told me I could purchase additional...
Read more
#496868
Reply to reviews
For a company such as stubhub which boasts "It's simple: We back every order so you can buy and sell tickets with 100% confidence" this could not be further from the truth from what I found out one fateful evening. I purchased 4 tickets for a band in concert that I...
Read more
Anonymous
Anonymous

They don't seem to care about their customers. My experience was the same if anybody's reading these reviews think twice before buying from stub hub

#481698
Reply to reviews