Amherst, Ohio
11.6K views 23 comments
Not resolved

I sold tickets on stub hub. A customer went to the show, then had the box office scan the tickets twice to show someone was unable to enter. The customer then called up and said that the tickets were invalid. Stub hub only sees that the tickets were scanned twice, so it confirms the customers complaint. The customer was then reimbursed the money, and given premium seats, all at my expense of $510.

I knew the tickets were good, and only sold through stub hub. The customer was able to go to the show for free, and get paid for it as well.

If you want free tickets for any show, just call stub hub, scan the tickets twice, and make a complaint. YOU WILL GET FREE TICKETS!

Review about: Free Tickets.

Review #348990 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / $510
Preferred solution Not specified

Had an Experience with StubHub?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Toronto, Ontario, Canada #1317673

I believe you.I sold tickets on stubhub in the past and I know that someone could try to scam me.

Luckily, it never happened to me yet.I now re-sell more tickets using Ticketmaster re-sale, in which once my tickets are purchased, my original tickets are voided and the buyer receives re-issued tickets with a brand new barcode.

Anonymous
#1261116

I made the mistake not knowing what StubHub was until it was too late.I paid $65 for $35 tickets while the tickets were still on sale.

I tried to get a refund but "all sales are final." So now I'm trying to resell these to get my money back.

What a total rip-off. These scalpers are what is killing the whole scene. 1/3 of tickets go to them, 1/3 go to "bots," and 1/3 goes to actual fans.

I would be ok shelling out twice as much if the show was sold out but this is just some douche who bought 15 tickets (literally) and wants to make some extra money.

I definitely learned my lesson and if the tickets don't sell, I'll chalk it down as a $65 mistake.

Anonymous
Little Rock, Arkansas, United States #1220896

I will never buy from this freaking place again!!! I paid 68.00 for a ticket the original price is 35.00!!!

Anonymous
#1192337

The person you sold your tickets to did not get to go for free.StubHub had to find them new tix because yours did not work.

And to get your money back all you had to do was show proof that you only sold your tickets once.Don't blame them for your mistake

Anonymous
to Anonymous Ottawa, Ontario, Canada #1270053

Not true

Anonymous
#1062345

I know this is an old post I am replying to be the opposite happened to me.I had purchased tickets to see a baseball game.

When I went to enter the stadium I was not allowed in as my tickets had all ready been used. I went to the customer service window where after 15 minutes they told me I could not enter as the tickets had been used. they then ripped them in half and gave them back to me. I ended up buying new tickets at the window for *** seats.

When I went in finally I went to my original seats and saw two girls there after talking to them about what had happened they showed me there tickets. They had the tickets for the seats and so did I. They had the original tickets while I had an email copy.

What had happened was the ticket seller sold the physical copy of the tickets to one party and the email copy of the tickets to me.

I contacted Stubhub and they told be there was nothing they could do as the tickets had been used at the game. I complained about what happened and they still said sorry and that they would flag the sellers account.

No refund, nothing.

I eventually called my credit card company and had them dispute the charges and got my money back but the whole ordeal ruined my day at the ball park.

This is why I do not trust 3rd party resellers.I now show up at least 1 hour early to each show/game I go to so this does not happen again.

Anonymous
#1043119

I'm sure you dd not pay $500 for the tickets...

Wandau
#932898

Then stop ripping people off by scalping tickets

Anonymous
to Wandau #1317674

If it's legal to do that, it's legal.Buyers who lie about being denied entry even though they actually got in are worse than scalpers since they committed fraud.

At least, more events have a re-sale option on Ticketmaster.Therefore, the seller is protected as the seller's original tickets are voided and the buyer receives the tickets with a brand new barcode.

William
Pasadena, California, United States #869354

Same thing happened to me today.I think it was a case of buyer remorse because the tickets originally sold for $300 each, and the day of the show those same similar tickets were selling for $34 each.

So the buyer probably sold those tickets, then followed up with another pair of print outs so that they could get their money back and a free show. Ironically, despite the fact that the market tanked in price, Stubhub still managed to charge me an additional $286 in addition to not paying me for the order. Stubhub said I could dispute it if I could provide a scan report, but Ticketmaster doesn't provide scan reports.. so its a lose lose situation even though the tickets were owned by me and had my name on the tickets.

The last time I bought on Stubhub and had an issue, the order sat for 9 days until someone at Stubhub emailed me to tell me that the buyer was unable to fill the order but to not worry because I was covered by the fan protect guarantee. Needless to say, Stubhub proceeded to offer me less than comparable substitute tickets, and when I told them that those weren't comparable there response was to refund my order and send me a $10 off coupon.

How can they get away with giving me $10 off, yet when the situation is reversed they bill me hundreds for replacements? I'm betting that they just keep the money for themselves.

Tell the seller that they are being charged..give the buyer essentially a refund and pocket change and keep the...

Show more

You May Also Like

Vivid Seats Canelo Alvarez Vs Liam Smith Event Ticket Review from Richardson, Texas Vivid Seats "I purchased tickets on this site (vivid Seats) and received downgraded tickets to a section I would have never bought. I tried to call but they only take phone calls..." Read more Vivid Seats - Hidden Fees Vivid Seats "Bought tickets to a basketball game. I only saw the total once they had charged my credit card and I noticed an additional $40 in charges. I looked at the..." Read more VIVID SEATS  WILL RIP YOU OFF AS THEY DID ME! Vivid Seats "I was asked by a gal to pick up 2 tickets for the "********" concert at the Myth knowing nothing about the group i entered "tickets for ********" on my..." Read more Viagogo - So Ji Sub Twenty The Moment In Hongkong Review Viagogo "I already by the tickets from viagogo.com and when i got my confirmation there's no seat number but ask others who bought this tickets they're already have seat number. And..." Read more Child Protective Services - I need help Child Protective Services "I have three wrondful boys. They are in foster care,and have veen for about 18 months now. While they have been in CPS custody, two of my boys were in..." Read more Qugenix Rx Org - Very Poor Customer Service/ Product not what was advertised Qugenix Rx Org "I failed to read all the fine print, I assume. As I thought I was getting a 'free trial' just paying postage. Something that was suppose to make me look..." Read more Atompark Software - Great Customer Support Atompark Software "Not just ones or twice, I have been in touch with Atompark live chat so many times, not just for fresh purchases and discounts, but also for many technical issues,..." Read more Garden Winds - Horrible Customer Service Garden Winds "Garden Winds customer service is the absolute WORST! After sending two email and getting no response, "I" had to call to get any kind of answers concerning their defective products..." Read more