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Summary of StubHub Customer Service Calls

5 TOTAL CALLS
100% SUCCESSFUL CONNECTIONS
05:00 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact StubHub to Ask about:

Refund:

  • “Ticket refund”

Other:

  • “Verification”
  • “Tickets”

StubHub Rating Stats

1.5 out of 5 stars
based on 59 reviews
See all 102 reviews

Rating stats

  1. 38 reviews
  2. 16 reviews
  3. 2 reviews
  4. 2 reviews
  5. 1 review

About StubHub

Top 5 StubHub Services

Customer Care

Top 5 Likes about StubHub

Phone staff, Customer service responded quickly, Concept of stubhub, That they called me back, Instant downloaded tix

Top 5 Dislikes about StubHub

Customer service, Not getting a refund for the bait and switch ticket i purchased, And all the time and money spent, Very unhappy, Seller fraud

Summary

StubHub is the world's largest ticket marketplace, enabling fans to buy and sell tickets to tens of thousands of sports, concert, theater and other live entertainment events. StubHub reinvented the ticket resale market in 2000. The company's unique online marketplace, dedicated solely to tickets, provides all fans the choice to buy or sell their tickets in a safe, convenient, and highly reliable environment. All transactions are processed and delivered by StubHub and backed by the company's FanProtect Guaranteeâ„¢. Company partners include the New York Yankees, Chicago Bears and the University of Southern California along with nearly 60 teams in the NFL, MLB, NBA, NHL and NCAA complemented with music artists like Madonna and companies such as ESPN and American Express. StubHub is an eBay company. For more information on StubHub, visit www.stubhub.com. The corporate office of the company (not ticket pick-up) is based at
199 Fremont Street
Suite 300
San Francisco, CA 94105

StubHub reviews and complaints

StubHub is ranked 14 out of 157 in Tickets category

Payment Methods

VISA

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StubHub Stats

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