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SHOCKINGLY BAD SERVICE TICKETS NOT IN MY LOGIN WITH NO RECORD OF PURCHASE! I BOUGHT TICKETS FOR A CONCERT FOR MY FAMILY TO ATTEND. HAVING PAID A LOT OF MONEY I WAS CONCERNED TO SEE THAT IN THE LOGIN THERE WAS NO RECORD OF MY PURCHASE AND NO RECORD OF MY TICKETS....
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1.0
I didn't like
  • Issue being trivialised my tickets were not on your website
#1081142
Reply to reviews
I tried using Stub Hub for the 1st Time recently to sell 2 tickets for I Love the 90s' concert and WILL NEVER USE THEM AGAIN!! When I searched for my concert title on their website couldn't find the date my tickets were for. All of the other concert dates were listed...
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1.0
#1048983
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So, I was selling tickets to a concert that I had been sold through another website due to being unable to attend. I noted on my selling that tickets were not in hand. Once I received my tickets I noticed there was an issue that was not posted when I listed my tickets...
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#1045043
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Stubhub The Hips Concert Ticket Review

StubHub
#856923
1.2
Details
How do tickets for The Hips' third show get posted on stub hub before they go on sale. This is the worst case of greed I have ever seen. Major BS.
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Show
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Short Review on May 07, 2016

StubHub
#843495
Charging buyers high fees. This is a change from prior practice and I'm done with them.
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Stubhub Tickets Review

StubHub
#711675
1.0
Details
Stub Hub stole $230 from me! They are complete liars!
Comment
Show
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Website

Stubhub Tennis Tickets Review

StubHub
#683297
4.0
Details
I purchased two seats to western open tennis. Section 719 seats 3 and 4. They are not together separate rows. Would never have purchased these if not together. Feel sellar was deceitful.
Comment
Show
Customer service
Diversity of Products or Services
Price Affordability
Website
Please do not buy any tickets through this website as there is no control on where the charge is going to be applied and there is no track of your payment ever so you don't even have a clue if a ticket was purchased...i was charged without my consent for 2 tickets and...
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I didn't like
  • Very unhappy
#1025308
Reply to reviews
I ordered (2) tickets for a total of $286 (including the StubHub $50 fee). First I received a confirmation by email that the transaction went through and "my tickets were on the way." The next day, I received another email stating that the tickets would arrive in two...
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2.0
I liked
  • Concept of stubhub
#1014030
Reply to reviews

What a nightmare my Stubhub experience has been. Long story short -- I listed tickets for Dear Evan Hanson in NYC. I listed my seat and row and uploaded the ticket. It was bought - and then the same day canceled. Okay, no big deal - until I received a message saying my...
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Anonymous
ANGRY

I am dealing with almost this exact same issue. I tried calling and being honest about a mistake and they still charged me $200 SO I guess the consumer gets their money back ...

1.0
I didn't like
  • Customer service
  • Emails from claims dept
  • Seller fraud
#992616
Reply to reviews
I purchased two tickets to Lights All Night on December 31st in Dallas, TX via Stubhub for $183.75 on 12/27/16. Upon receiving the electronic tickets the next day (12/28/16), I saw that the seller uploaded tickets to the El Paso, TX show rather than the Dallas one and...
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2.0
I liked
  • Phone staff
I didn't like
  • Inconvenience
  • Customer service
  • Issue not addressed in timely manner
#982975
Reply to reviews
So I bought a Coachella ticket for Spring 2017 at a whopping price of $553. I later decided I wanted to go to another festival so I listed my ticket back on Stubhub for a deal of $470, cutting my losses because I desperately need this money considering I'm a broke...
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1.2
#948301
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Bought $600 tickets for a Bruins game for my husbands 30th birthday. They were sent to my old address and when i caed to get protection they said they would allow for a reprint but there was no garuntee that the other people wouldnt sit in our seats. So now Inhave the...
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2.4
#941300
Reply to reviews
I had tickets that I could not use, so I sold them. When I clicked on my activity to see if they were list it didn't show that they had been sold, so I posted them again. It let me post them multiple times, I was trying to sell them, and in my profile it showed that...
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I didn't like
  • Lack of transparency
  • Very unhappy
  • Customer service
#935532
Reply to reviews