filters
state:
Show
city:
Show
product:
Show
So, I was selling tickets to a concert that I had been sold through another website due to being unable to attend. I noted on my selling that tickets were not in hand. Once I received my tickets I noticed there was an issue that was not posted when I listed my tickets...
Read more
#1045043
Reply to reviews
Please do not buy any tickets through this website as there is no control on where the charge is going to be applied and there is no track of your payment ever so you don't even have a clue if a ticket was purchased...i was charged without my consent for 2 tickets and...
Read more
I didn't like
  • Very unhappy
#1025308
Reply to reviews
I ordered (2) tickets for a total of $286 (including the StubHub $50 fee). First I received a confirmation by email that the transaction went through and "my tickets were on the way." The next day, I received another email stating that the tickets would arrive in two...
Read more
2.0
I liked
  • Concept of stubhub
#1014030
Reply to reviews

Short Review on May 07, 2016

StubHub
#843495
Charging buyers high fees. This is a change from prior practice and I'm done with them.
Comment
Show

StubHub Tickets Review

StubHub
#711675
1.0
Details
Stub Hub stole $230 from me! They are complete liars!
Comment
Show
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Website

StubHub Tennis Tickets Review

StubHub
#683297
4.0
Details
I purchased two seats to western open tennis. Section 719 seats 3 and 4. They are not together separate rows. Would never have purchased these if not together. Feel sellar was deceitful.
Comment
Show
Customer service
Diversity of Products or Services
Price Affordability
Website

Football Tickets Review

StubHub
#573268
Purchased football tickets from stub hub. Drove hours to get there just be told to go to will call my ticket didn't work. Will call was well aware. The company who sold the tickets to stub hub recalled all of them yet stub hub sold them anyways. Talk about a disappointing and fully embarrassing day. I will never use them again.
Comment
Show
What a nightmare my Stubhub experience has been. Long story short -- I listed tickets for Dear Evan Hanson in NYC. I listed my seat and row and uploaded the ticket. It was bought - and then the same day canceled. Okay, no big deal - until I received a message saying my...
Read more
Anonymous
ANGRY

I am dealing with almost this exact same issue. I tried calling and being honest about a mistake and they still charged me $200 SO I guess the consumer gets their money back ...

1.0
I didn't like
  • Customer service
  • Emails from claims dept
  • Lack of transparency
#992616
Reply to reviews
I purchased two tickets to Lights All Night on December 31st in Dallas, TX via Stubhub for $183.75 on 12/27/16. Upon receiving the electronic tickets the next day (12/28/16), I saw that the seller uploaded tickets to the El Paso, TX show rather than the Dallas one and...
Read more
2.0
I liked
  • Phone staff
I didn't like
  • Issue not addressed in timely manner
  • Issue not resolved
  • Seller fraud
#982975
Reply to reviews
So I bought a Coachella ticket for Spring 2017 at a whopping price of $553. I later decided I wanted to go to another festival so I listed my ticket back on Stubhub for a deal of $470, cutting my losses because I desperately need this money considering I'm a broke...
Read more
1.2
#948301
Reply to reviews
Bought $600 tickets for a Bruins game for my husbands 30th birthday. They were sent to my old address and when i caed to get protection they said they would allow for a reprint but there was no garuntee that the other people wouldnt sit in our seats. So now Inhave the...
Read more
2.4
#941300
Reply to reviews
I had tickets that I could not use, so I sold them. When I clicked on my activity to see if they were list it didn't show that they had been sold, so I posted them again. It let me post them multiple times, I was trying to sell them, and in my profile it showed that...
Read more
I didn't like
  • Very unhappy
  • Customer service
  • Lack of transparency
#935532
Reply to reviews

site knowingly allows credit card fraud. they don't care. they just want the fees. did zero to resolve knowingly allowing fraud on my credit card. my bank denied the charge and they just kept lowering it until it got through. excuse was they were "investigating"...
Read more
1.0
#925234
Reply to reviews
I had tickets listed on stubhub and Ticketmaster for a bit lower than average price to get them off my hands. They both sold around the same time and had to pay the difference off for StubHub. I called in to make sure that I just had to pay the difference for similar...
Read more
2.1
#920450
Reply to reviews