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SCAM. Purchased falsely advertised tickets (by Stubhub themselves!) and they did everything in their power to delay giving me a refund. Hours dealing with customer service, always with the same reply that "someone will get back to me." They made it the biggest hassle...
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1.4
I didn't like
  • To resolve this issue
  • Completely ignored us and our complaints
  • As well as all attempts as resolving the issue
#1086877
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I sold a 4 day pass to the music festival and then on day 4 at 6pm the buyer claims the tickets miraculously went invalid and stubhub charged me $610...I learned that their customer service does not care about sellers which when they start doing this...They could not...
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1.0
#1086638
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SHOCKINGLY BAD SERVICE TICKETS NOT IN MY LOGIN WITH NO RECORD OF PURCHASE! I BOUGHT TICKETS FOR A CONCERT FOR MY FAMILY TO ATTEND. HAVING PAID A LOT OF MONEY I WAS CONCERNED TO SEE THAT IN THE LOGIN THERE WAS NO RECORD OF MY PURCHASE AND NO RECORD OF MY TICKETS....
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1.0
I didn't like
  • Issue being trivialised my tickets were not on your website
#1081142
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Stubhub Ice Hockey Ticket Review

StubHub
#1004077
2.2
Bought tickets for a game that was out of town without realizing it was out of town. Found it interesting that the sight has cookies that remember I've bought Blues games in St. Louis but markets a game on my home screen that's out of town. That was the first game listed. No refunds!!!! Like some slimey pawn shop.
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Short Review on January 20, 2017

StubHub
#994292
1.2
Bought tickets for the wrong game and Stub hub they help sell tickets so I'm saying they can make double money. So used to be long time customer
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Stubhub The Hips Concert Ticket Review

StubHub
#856923
1.2
How do tickets for The Hips' third show get posted on stub hub before they go on sale. This is the worst case of greed I have ever seen. Major BS.
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Short Review on May 07, 2016

StubHub
#843495
Charging buyers high fees. This is a change from prior practice and I'm done with them.
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I tried using Stub Hub for the 1st Time recently to sell 2 tickets for I Love the 90s' concert and WILL NEVER USE THEM AGAIN!! When I searched for my concert title on their website couldn't find the date my tickets were for. All of the other concert dates were listed...
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1.0
#1048983
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So, I was selling tickets to a concert that I had been sold through another website due to being unable to attend. I noted on my selling that tickets were not in hand. Once I received my tickets I noticed there was an issue that was not posted when I listed my tickets...
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#1045043
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Please do not buy any tickets through this website as there is no control on where the charge is going to be applied and there is no track of your payment ever so you don't even have a clue if a ticket was purchased...i was charged without my consent for 2 tickets and...
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I didn't like
  • Very unhappy
#1025308
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I ordered (2) tickets for a total of $286 (including the StubHub $50 fee). First I received a confirmation by email that the transaction went through and "my tickets were on the way." The next day, I received another email stating that the tickets would arrive in two...
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2.0
I liked
  • Concept of stubhub
#1014030
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What a nightmare my Stubhub experience has been. Long story short -- I listed tickets for Dear Evan Hanson in NYC. I listed my seat and row and uploaded the ticket. It was bought - and then the same day canceled. Okay, no big deal - until I received a message saying my...
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Anonymous
ANGRY

I am dealing with almost this exact same issue. I tried calling and being honest about a mistake and they still charged me $200 SO I guess the consumer gets their money back ...

1.0
I didn't like
  • Seller fraud
  • Customer service
  • Emails from claims dept
#992616
Reply to reviews
I purchased two tickets to Lights All Night on December 31st in Dallas, TX via Stubhub for $183.75 on 12/27/16. Upon receiving the electronic tickets the next day (12/28/16), I saw that the seller uploaded tickets to the El Paso, TX show rather than the Dallas one and...
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2.0
I liked
  • Phone staff
I didn't like
  • Issue not addressed in timely manner
  • Seller fraud
  • Issue not resolved
#982975
Reply to reviews
So I bought a Coachella ticket for Spring 2017 at a whopping price of $553. I later decided I wanted to go to another festival so I listed my ticket back on Stubhub for a deal of $470, cutting my losses because I desperately need this money considering I'm a broke...
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1.2
#948301
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