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1.5 Based on 12 reviews
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I'll keep this short...I sold a ticket through stub hub since I thought it would be easy. It was an oversight on my part that the ticket was a mobile ticket which I wasn't able to sell. After talking with the buyer whom I happened to know and live only a few miles from, I figured I could just text him the image of the ticket. This however doesn't work because stub hub will not release your funds until the label they generate for you has shipped.... Read more

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I wanted to warn people about buying last minute on stubhub for instant download. Not all instant downloads are available to download at the time of purchase. I bought tickets for an event scheduled for tonight only to find out after buying them that seller had not uploaded the tickets. Sellers have the option to either upload right away or wait until the tickets have sold to upload them. Stubhub does not tell you this before you buy the... Read more

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I sold 3 tickets to Warriors playoff game. The buyers told StubHub they were denied entry. SH wrote to me that I would be charged cost of tickets plus $1000 fee, before they asked me one single question. I've been selling tickets for years as I am a season ticket holder. Eventually, once I provided the scan report, which showed that the buyers tried to enter the event twice, they said they wouldn't charge me the $1000. Their voice message... Read more

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I've been using Stubhub for years, aside from their outrageous fees and sloppy app (web & mobile) - it was a usable platform to sell tickets since they have a large customer base. On 6/2 - I was attempting to sell Warriors playoff tickets, I had to lower the price numerous times during the day as it was not selling. After one of the attempts, i noticed that my listing was no longer available and thought I had screwed up and deleted the... Read more

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Today I experienced an unacceptable situation with the purchase of 5 tickets to The Copa America Brazil Vs Ecuador. When we got to the gate to scan our tickets 3 of them were rejected and we were not able to enter the game with the tickets I was sold by your Stubhub website. In which we were told that they were already used by another person. This was quite frustrating since I made this plan with my friends and they paid this transaction... Read more

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  • From mobile
  • May 30
  • #856923

How do tickets for The Hips' third show get posted on stub hub before they go on sale. This is the worst case of greed I have ever seen. Major BS.

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This post is horrible how a consumer can rip off a company for " Lying " What a Low Life. how in the world does a person do that. my friend i hope you know what your getting yourself into. i would love to find out your buyer Account id for stubhub to report you. ** If a Seller needs his tickets to obtain a refund of the original purchase, he must reply to StubHub's cancellation email within two weeks of the event cancellation. Postponement: If... Read more

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  • From mobile
  • May 07
  • #843495

Charging buyers high fees. This is a change from prior practice and I'm done with them.

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Bought 2 tix for Oakland A's game April 7th. Night before, friend had to cancel, so I posted 1 ticket to sell. Because I used a pre-paid credit card (which I had always done in the past) Stub Hub took down listing and froze my account. Could not even access the other ticket to go to game myself. Total value of order was $90.23. Someone on Chat offered me coupon for same amount. No, I want my cash back. Have an attorney friend, live in S.F. near... Read more

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Worst company ever. I sold tickets on Nov. 30 delivered tickets right away. Was expecting payment by Dec 5. Concert has came and went and they were able to enjoy the show. Now here I am on December 13 and no payment. I called Dec 11 was told should have paid on the 10th. Then they told me by the end of the day on the 11th. Now its the 13th and still nothing. Called again was told they were having issues with their payment processing system and... Read more

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